Miseries of tourists – Thomas Cook shells out £9400 as compensation

Caution for tourists – never be misled by big name tour operators. A British family from Kent, had gone to visit the picturesque island in the Ionian Sea for a relaxing getaway and have learned this the hard way.
They had had booked with tour operator Thomas Cook and stayed at the Corfu Sea Gardens hotel in September 2013. However, their holiday was ruined by illness just a few days after their arrival and they have been awarded £9,400 in compensation to be paid by Thomas Cook after they fell seriously ill at the Greek resort.
It seems the hotel they had been put up in was one where raw sewage leaked into baby pools of the hotel and the kitchen area was infested with rats.
The food appeared to be constantly re-served throughout the day and was often cold or undercooked. In addition, the restaurants of the hotel were infested with flies and the kitchen areas attracted rats.
Obviously, it was not the sort of holidays they had bargained for. And, due to the illness, mum-of-two 39-year-old nurse Tarina Phillips and three other family members had no other alternative but to seek medical treatment during their stay thee on holiday.
None in her family was spared – her 19-year-old son had to be taken to hospital by ambulance after complaining of serious stomach cramps. Her 37-year-old husband went in for treatment from an on-site doctor as his condition worsened - he had to be given intravenous fluids and antibiotics in an attempt to control his symptoms.
Their two-year-old daughter, who was one at the time, was affected by ‘severe’ weight loss during their stay at the hotel.
As Tarina explained, they started getting symptoms within the first few days and the illness lasted throughout their stay. While her daughter lost a significant amount of weight, her husband was had to spend most of his time confined in the hotel room.